Full Time Store Supervisor - Remote

Overview

The Full Time Store Supervisor is responsible for supervising day-to-day team activities to ensure operational excellence and compliance with policies and procedures, driving sales and customer service objectives.

In Short

• Supervise team activities and ensure compliance with policies.
• Drive sales and customer service objectives.
• Provide leadership and direction to the team.
• Engage with customers and manage escalations.
• Monitor workflows and delegate tasks effectively.
• Ensure operational excellence in cash handling and fraud prevention.
• Coach team members on customer service and sales strategies.
• Manage customer relationships and financial advice delivery.
• Participate in performance management and development of team members.
• Ensure compliance with regulatory guidelines.

Requirements

• HS Diploma or GED required; undergraduate degree preferred.
• 2+ years of experience in customer service or sales.
• Previous supervisory experience preferred.
• Strong organizational and communication skills.
• Ability to multitask in a fast-paced environment.
• Proficient in Microsoft Office tools.
• Knowledge of financial products and services.
• Ability to lead and coach a team.
• Notary License preferred.
• Must pass background checks and comply with banking regulations.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Retirement savings programs.
• Paid time off including vacation and holidays.
• Career development and training opportunities.
• Employee banking benefits and discounts.
• Supportive work environment promoting diversity and inclusion.
• Opportunities for professional growth and mentorship.
• Commitment to community engagement and sustainability.
• Access to online learning platforms.