Debt Specialist I - Remote

Overview

The Debt Specialist I role focuses on reducing losses by negotiating and collecting payments on delinquent accounts, while providing excellent customer service.

In Short

• Work location is Phoenix, Arizona.
• Full-time position with 40 hours per week.
• Salary range of $22.00 - $27.75 USD per hour.
• Training period of 5 weeks, Monday to Friday.
• Responsibilities include negotiating payment and understanding customer delinquencies.
• Requires strong phone skills and negotiation abilities.
• High School Diploma or GED required.
• Opportunity for career development and mentorship.
• Part of a global financial institution.
• Commitment to diversity and inclusion in the workplace.

Requirements

• High School Diploma or GED.
• Strong phone and communication skills.
• Ability to negotiate effectively with customers.
• Sales ability to present the company positively.
• PC skills proficiency.
• Ability to learn and explain consumer loan products.
• Writing skills for clear documentation.
• Ability to handle multiple tasks and work independently.
• Physical ability to perform sedentary work.
• Occasional domestic travel may be required.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including vacation and holidays.
• Career development opportunities.
• Mentorship and training programs.
• Banking benefits and discounts.
• Supportive work environment.
• Commitment to diversity and inclusion.
• Regular development conversations with management.