Bilingual Teller (Chinese) - Full Time - Remote

Overview

The Bilingual Teller plays a crucial role in delivering exceptional customer experiences while processing banking transactions and educating customers on various financial products and services.

In Short

• Full-time position based in Fresh Meadows, New York.
• Responsible for processing customer transactions accurately and efficiently.
• Engage customers and provide information about TD's products and services.
• Handle cash transactions and balance cash drawers.
• Resolve customer inquiries and ensure compliance with regulations.
• Conduct needs-based conversations to offer financial solutions.
• Maintain security and confidentiality of customer information.
• Participate in training and onboarding sessions.
• Work during operational hours, including weekends and holidays.
• Opportunities for career development and growth.

Requirements

• High school diploma or GED required.
• 6 months of related work experience preferred.
• Strong customer service and communication skills.
• Detail-oriented with strong organizational skills.
• Able to work in a fast-paced environment.
• Bilingual in Chinese preferred.
• Ability to handle cash and perform basic math calculations.
• Must adhere to security and operational guidelines.
• Willingness to complete required training.

Benefits

• Competitive salary and variable compensation.
• Health and well-being benefits.
• Paid time off including vacation and holidays.
• Career development programs and mentorship opportunities.
• Banking benefits and discounts.
• Supportive and inclusive work environment.
• Regular development conversations with management.
• Access to online learning platforms.
• Commitment to diversity and inclusion.