Full Time Teller - 7th Street Branch - Remote

Overview

This position specializes in enhancing the branch customer experience through digital engagement, lobby management, and efficient transactional processing.

In Short

• Provide exceptional customer service and manage lobby interactions.
• Process a variety of financial transactions accurately.
• Educate customers on self-service opportunities.
• Address escalated account service issues until resolution.
• Complete operational activities related to branch management.
• Adhere to compliance and operational risk controls.
• Maintain internal control standards.
• Demonstrate empathy and customer-centricity.
• Stay updated on operational changes.
• Support the bank's culture and brand.

Requirements

• High school diploma or equivalent (GED).
• Minimum of 6 months customer service experience.
• Proven verbal and interpersonal communication skills.
• Ability to handle cash and perform data entry.
• Well-organized with proven time management skills.
• Proficient in internet user-level technology.
• Bilingual preferred based on branch needs.
• Ability to stand for long periods and lift objects weighing up to 30 lbs.
• Ability to read fine print.
• Experience in a face-to-face customer interaction environment.

Benefits

• Competitive pay and benefits.
• Forty hours of paid volunteer time each year.
• Opportunities for professional growth and development.
• Supportive work environment reflecting core values.
• Commitment to a drug-free workplace.