US Tax Client Specialist - Remote

Overview

The US Tax Client Specialist role involves managing client accounts and ensuring a positive client experience while handling sales tax-related tasks.

In Short

• 100% remote position.
• Core working hours of 2:30 - 7:30 PM SAST.
• Manage existing client accounts and support their needs.
• Conduct annual nexus reviews and assist with permit applications.
• Communicate effectively with clients and support their sales tax inquiries.
• Work closely with the onboarding team to improve processes.
• Opportunity for career growth and learning in a supportive environment.
• Target compensation of 24,666 ZAR/month based on experience.
• 43 days off per year including holidays and PTO.
• Be part of a mission-driven company focused on positive client experiences.

Requirements

• Experience in tax auditing, consultancy, or advisory preferred.
• Strong attention to detail and project management skills.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple clients and tasks efficiently.
• Eagerness to learn new skills and technologies.
• Positive references from past supervisors.
• Sales tax experience is a plus.
• Comfortable working in a remote environment.
• Strong interpersonal skills to ease client anxieties.
• Ability to set clear boundaries and expectations with clients.

Benefits

• 43 days off per year including holidays and PTO.
• 3 additional days off for volunteering.
• Remote work flexibility.
• Participation in profit-sharing program after one year.
• Supportive team culture with high employee satisfaction.
• Opportunities for professional development and training.
• Participation in company retreats.
• A fast-growing and entrepreneurial environment.
• Recognition as a top company for remote workers.
• Commitment to diversity, equity, and inclusion.