Social Care Navigator - Remote

Overview

The Social Care Navigator role at Tangelo involves supporting members in New York who face social, behavioral, or environmental challenges impacting their health and well-being. The position emphasizes using Motivational Interviewing techniques to assist members in setting goals and navigating community resources.

In Short

• Support members facing various challenges impacting health.
• Utilize Motivational Interviewing to empower members.
• Conduct outreach via phone, text, or video.
• Refer members to local resources and services.
• Collaborate with internal teams for continuity of care.
• Document interactions and care plans accurately.
• Provide trauma-informed and culturally responsive care.
• Work remotely with occasional travel for training.
• Contract role with no benefits during the contract period.
• Encouragement to apply even if all qualifications are not met.

Requirements

• 2+ years in Care Navigation or related support role.
• Skilled in Motivational Interviewing.
• Familiar with Medicaid, SNAP, and public housing systems.
• Experience with low-income individuals or chronic conditions.
• Comfortable using digital tools for organization.
• Willingness to travel occasionally for training.

Benefits

• Competitive compensation.
• Unlimited PTO and 11 public holidays.
• Medical, dental, and vision options.
• Employer paid Life and Accidental Death Insurance.
• Access to various health services.
• Parental leave after eight months of employment.
• 401k plan available.
• Company-provided MacBook.
• Remote-first work environment.