Financial Systems Analyst - Remote

Overview

As a Financial Systems Analyst, you will be the SME for the technology stack supporting Billing, Accounts Receivables, Procurement, Accounts Payable, General Ledger, Expenses, and Travel (Coupa, Egencia, NetSuite, SureTax, Stripe). You will work with teams across the organization collaborating on complex implementation, automation, and operational initiatives to support the company's hyper-growth.

In Short

• Lead the day-to-day first level end user support to resolve system issues within established SLAs
• Collaborate with other IT teams (including offshore) and global business teams to support systems
• Use deep systems expertise (Netsuite, Coupa & other) to troubleshoot and debug technical & functional issues
• Design, configure, and support solutions that improve billing, procurement, accounts receivable, accounts payable, General Ledger and T&E operations ensuring alignment with business requirements
• Support Netsuite Advanced Revenue Management (ARM) and Zone Advanced Billing (ZAB)
• Support Coupa modules (Purchasing, Expense Management, Coupa Pay) and its integration with Netsuite
• Work on to improve Month end and Quarter End processes. Help to bring efficiencies to business processes using systems
• Support testing for Netsuite and Coupa release upgrades
• Support & Enhance integrations of Financial systems, working with Integration team
• Ensure proper change control is documented for all production changes/deployments

Requirements

• Minimum 4-5 years of experience with NetSuite One World. Should have worked on core financial modules AR, AP, GL, FA and ARM (Advanced Revenue Management)
• 2+ years of hands-on administrator experience with the different Coupa modules
• Experience of Tax tool integration (SureTax or Avalara) with Netsuite.
• Experience with Egencia or similar travel tools supporting a global workforce
• Experience of integrating Netsuite with Payment gateway like Stripe or similar
• Experience with global system implementations and enhancements that support localization and international expansion
• Experience of Bank integrations with Netsuite
• Exposure to agile project management concepts and tools such as Jira, Confluence, Asana, and LucidChart
• Coupa certifications preferred
• Accounting/Finance background is preferred

Benefits

• Inclusive and diverse culture
• Opportunities for community involvement
• Support for non-profits
• Focus on employee well-being
• Recognition as a cloud contact center leader