Remote Otter LogoRemoteOtter

Remote Support Specialist (Voice and Chat)

Posted 3 days ago
Customer Service
Full Time
Worldwide
4 USD/hour
Customer Support
Technical Troubleshooting
Communication Skills
Zendesk
Freshdesk
Excel
Google Sheets
ECommerce
CRM Systems

Overview

Join Our Team as a Remote Support Specialist (Voice and Chat)! Offer remote support using voice and chat tools. Troubleshoot technical issues and guide customers through solutions.

In Short

  • Provide exceptional support via inbound calls, chat, and email.
  • Troubleshoot issues effectively and find quick resolutions.
  • Personalize interactions to build strong customer relationships.
  • Work closely with your team to enhance the customer experience.
  • Offer feedback to refine our service quality.

Requirements

  • 1+ Year of experience in customer support or a similar role.
  • Excellent written and verbal communication skills.
  • Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
  • Proficient in Excel or Google Sheets.
  • Calm and solution-focused under pressure.
  • Familiarity with eCommerce and CRM systems is a plus.

Benefits

  • Up to $4 USD per hour with annual increases.
  • Comprehensive health and dental coverage.
  • Paid Time Off to recharge.
  • Performance Bonuses for your hard work.
  • Permanent work-from-home setup.

T.A

TalentPop App

GNM Salon Apparel is a rapidly expanding brand focused on delivering innovative design solutions in the salon apparel industry. The company is dedicated to aligning creative concepts with its brand vision and strategy, fostering a collaborative work environment. With a commitment to employee well-being, GNM Salon Apparel offers competitive salaries, paid time off, health and dental insurance, and the flexibility of remote work. As the company continues to grow, it provides ample opportunities for advancement and encourages creativity and teamwork among its staff.

Share This Job!

Save This Job!

Similar Jobs:

T.A

Customer Support Specialist (Voice and Chat) - Remote

TalentPop App

6 days ago

We're seeking a Customer Support Specialist to provide exceptional support via voice and chat while creating memorable customer experiences.

Customer Support
Communication Skills
Zendesk
Freshdesk
Worldwide
Full-time
Customer Service
up to 4 USD/hour

A.I.L.A.A.B

Remote Support Specialist

American Income Life AO - Abimbola Balogun

3 weeks ago

Join AO Globe Life as a Remote Support Specialist, providing customer support in a flexible and growth-oriented environment.

Customer Support
Communication Skills
Problem-solving
CRM Tools
Worldwide
Full-time
Customer Service

A.I.L.A.A.B

Remote Support Specialist

American Income Life AO - Abimbola Balogun

9 weeks ago

Join American Income Life AO as a Remote Support Specialist, providing exceptional customer support in a fully remote environment.

Customer Service
Communication Skills
Problem-solving
Insurance
CA
Full-time
Customer Service
70000USD/year

A.I.L.A.A.B

Remote Support Specialist

American Income Life AO - Abimbola Balogun

12 weeks ago

Join our team as a Remote Support Specialist to provide exceptional customer service and support for our insurance products.

Customer Support
Communication Skills
Problem-solving
Insurance Products
Worldwide
Full-time
Customer Service
$70,000/year

G.L.K.J

Remote Support Specialist

Globe Life - Kekoa Jacobs

15 weeks ago

Join AO Globe Life as a Fully Remote Support Specialist, providing exceptional customer service and problem-solving support from anywhere in the world.

Customer Service
Problem Solving
Communication Skills
Remote Work
Worldwide
Full-time
Customer Service