Remote Otter LogoRemoteOtter

Customer Care Specialist (Voice and Chat) - Remote

Posted 2 days ago
Customer Service
Full Time
Worldwide
$4 USD/hour

Overview

Join Our Team as a Customer Care Specialist (Voice and Chat)! Offer empathetic customer care using voice and chat. Identify customer needs, troubleshoot issues, and recommend solutions.

In Short

  • Assist Customers: Provide exceptional support via inbound calls, chat, and email.
  • Solve Problems: Troubleshoot issues effectively and find quick resolutions.
  • Understand Needs: Personalize interactions to build strong customer relationships.
  • Collaborate: Work closely with your team to enhance the customer experience.
  • Improve Processes: Offer feedback to refine our service quality.

Requirements

  • 1+ Year of experience in customer support or a similar role.
  • Excellent written and verbal communication skills.
  • Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
  • Proficient in Excel or Google Sheets.
  • Calm and solution-focused under pressure.
  • Familiarity with eCommerce and CRM systems is a plus.

Benefits

  • Up to $4 USD per hour with annual increases.
  • Comprehensive health and dental coverage.
  • Paid Time Off to recharge.
  • Performance Bonuses for your hard work.
  • Permanent work-from-home setup.

T.A

TalentPop App

GNM Salon Apparel is a rapidly expanding brand focused on delivering innovative design solutions in the salon apparel industry. The company is dedicated to aligning creative concepts with its brand vision and strategy, fostering a collaborative work environment. With a commitment to employee well-being, GNM Salon Apparel offers competitive salaries, paid time off, health and dental insurance, and the flexibility of remote work. As the company continues to grow, it provides ample opportunities for advancement and encourages creativity and teamwork among its staff.

Share This Job!

Save This Job!

Similar Jobs:

T.A

Customer Support Specialist (Voice and Chat) - Remote

TalentPop App

5 days ago

We're seeking a Customer Support Specialist to provide exceptional support via voice and chat while creating memorable customer experiences.

Worldwide
Full-time
Customer Service
up to 4 USD/hour

T.L.N.O

Customer Care Specialist - Remote

The London Nelson Organization

4 days ago

Join our team as a Customer Care Specialist providing top-notch service remotely.

Worldwide
Full-time
Customer Service
$55,000 - $65,000/year

S.E.C

Customer Care Specialist - Remote

Stryker Employment Company

7 days ago

The Customer Care Specialist manages customer support duties and special projects while ensuring effective communication and order management.

USA
Full-time
Customer Service
$24.54 - $43.79/hour
Amur Equipment Finance logo

Customer Care Specialist - Remote

Amur Equipment Finance

1 week ago

The Customer Care Specialist provides essential support and service to customers, ensuring their needs are met efficiently and accurately.

Worldwide
Full-time
Customer Service

Quench

Customer Care Specialist - Remote

Quench

3 weeks ago

Join Quench as a fully remote Customer Care Specialist, providing exceptional service and support to customers.

USA
Full-time
Customer Service