Account Manager (FMCG/Retail Tech) - Remote

Overview

We are looking for an experienced Account Manager to manage and grow key partnerships across the region. This role is ideal for someone passionate about client success, who thrives in a fast-paced environment and enjoys working with innovative retail technology.

In Short

• Manage and grow key partnerships in the FMCG retail sector.
• Develop and maintain strong, long-term relationships with clients.
• Act as the liaison between clients and internal teams.
• Support client onboarding and implementation.
• Monitor account performance and generate reports.
• Address and resolve client concerns proactively.
• Work in a fast-paced environment with innovative technology.
• Fluency in English and Bahasa Indonesia is required.
• Experience in B2B sales or account management is essential.
• Location is fully remote based in Jakarta, Indonesia.

Requirements

• Minimum 5 - 7 years experience in account management or client success.
• Strong communication and interpersonal skills.
• Proven ability to manage multiple accounts and projects simultaneously.
• Good understanding of IT products and B2B SaaS.
• Bachelor's degree in Business, Marketing, or a related field.

Benefits

• Work with a fast-growing tech startup.
• Fully remote work opportunity.
• Be part of an innovative team revolutionizing the FMCG retail industry.