Housing Specialist - Remote

Overview

The Housing Specialist is responsible for managing a caseload of Housing Choice Voucher (HCV) participants, ensuring compliance with program regulations, and providing excellent customer service to participants and landlords.

In Short

• Manage an assigned caseload of HCV participants.
• Conduct annual and bi-annual recertifications.
• Process interim recertifications as required.
• Conduct participant briefings.
• Process and monitor participant moves.
• Determine housing assistance payment and tenant rent calculations.
• Educate participants on program requirements.
• Resolve concerns between owners, tenants, and the Public Housing Authority.
• Maintain accurate and complete applicant/participant files.
• Provide excellent customer service to all stakeholders.

Requirements

• Education equivalent to a four-year degree in Public Administration or related field.
• Minimum of two years of experience in a public agency or social service field.
• Ability to apply regulations pertaining to the program.
• Excellent communication skills, both oral and written.
• Strong computer and organizational skills.
• Experience with Yardi, Rent Cafe, and Adobe Pro is a plus.
• HCV Specialist Certification preferred.

Benefits

• Equal opportunity employer.
• Commitment to diversity and inclusivity in the workplace.