Systems Administrator III - Remote

Overview

Take-Two Interactive is seeking an outstanding Systems Administrator III to provide on-site and remote technical support for our Irvine, CA, and international based offices.

In Short

• Serves as second and third line support for employees globally.
• Documents resolution steps within IT tickets.
• Assists in the installation, implementation, and upgrades of internal systems and software.
• Maintains all IT end-user equipment, hardware, software, and supplies.
• Troubleshoots, maintains, and monitors internal hardware and software.
• Provides support to remote workers and vendors.
• Excellent communication skills required.
• Participates in IT projects and owns projects pertaining to technologies supported by IT Operations/Support.
• Follows ITIL best practices.
• Ability to work independently and respond promptly, including after hours.

Requirements

• 3-7 years experience with Windows 10, MacOS, Microsoft Office 365.
• Advanced knowledge of both PC and Mac hardware.
• Advanced knowledge of AD administration, DHCP, DNS, SCCM, Imaging, Intune.
• Advanced knowledge of JAMF and imaging technologies.
• Experience with ServiceNow or equivalent helpdesk ticket system.
• Superb communication and team skills.
• Attention to detail and high degree of accuracy.
• Ability to communicate effectively with end users.
• Passion for video games and the industry.

Benefits

• Great company culture focused on creativity and innovation.
• Growth opportunities within the company.
• Work Hard, Play Hard environment with team activities.
• Medical, dental, vision benefits, and 401(k) with company match.