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Fulfillment Associate, Registered Agent Services - Remote

Posted 1 week ago
Customer Service
Full Time
DE, USA

Overview

As a Fulfillment Associate, you will work as part of a team in support of our Business Entity and UCC Lien search business. You will play a vital role in ensuring customer orders are accurately processed on time, contributing to exceptional customer service.

In Short

  • Accurately enter orders into the system.
  • Perform order administration tasks.
  • Support a quality assurance focus and report discrepancies.
  • Maintain operational documents and records.
  • Ensure customer service standards are met.
  • Respond to basic customer inquiries.
  • Help with general administrative duties as needed.
  • Work schedule from 3:00 PM-12:00 AM.
  • Receive a 10% shift differential.
  • Learn foundational skills in operations.

Requirements

  • 1+ year experience in customer service, retail, or office environment.
  • High School diploma or equivalent; some college preferred.
  • Proficiency in order entry software.
  • Ability to maintain accuracy in order processing.
  • Effective verbal and written communication skills.
  • Ability to manage time and prioritize tasks.
  • Willingness to work collaboratively with team members.

Benefits

  • Comprehensive benefits package starting your first day.
  • Medical, Dental, & Vision Plans.
  • 401(k) and FSA/HSA options.
  • Commuter Benefits.
  • Tuition Assistance Plan.
  • Vacation and Sick Time.
  • Paid Parental Leave.

Tagetik

Tagetik

UpToDate, Inc., a subsidiary of Wolters Kluwer, is a dynamic global technology company dedicated to providing expert software and information solutions that professionals rely on in critical moments. With a mission to empower customers with the necessary tools to make informed decisions and achieve successful outcomes, UpToDate serves a diverse clientele across various industries, impacting millions of lives daily. The company emphasizes innovation, sustainability, and inclusivity, fostering a culture where employees can thrive and contribute to meaningful advancements in health, justice, and commerce. With a strong commitment to diversity and employee well-being, UpToDate is recognized as a top workplace and is dedicated to creating equitable opportunities for all its employees.

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