Fulfillment Associate - Remote

Overview

As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time, contributing to exceptional customer service and learning foundational skills in supply chain operations.

In Short

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report any discrepancies.
• Maintain operational documents and records.
• Assist in demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Requirements

• Proficiency in using order entry software.
• Ability to maintain accuracy in order processing.
• Basic understanding of customer service principles.
• Effective verbal and written communication skills.
• Ability to manage time and prioritize tasks.
• Willingness to work collaboratively with team members.
• Understanding of inventory checks and reporting.
• Ability to maintain and organize operational documents.

Benefits

• Comprehensive benefits package starting from the first day of employment.
• Medical, Dental, & Vision Plans.
• 401(k) and FSA/HSA options.
• Commuter Benefits and Tuition Assistance Plan.
• Vacation and Sick Time, and Paid Parental Leave.