Remote Otter LogoRemoteOtter

Account Director - Remote

Posted 8 weeks ago

Overview

The Account Director is an executive role acting as the main point of customer contact overseeing the complete governance of multiple data centers across a wide geographic area.

In Short

  • Guide and manage local and remote data center operational teams.
  • Ensure consistent service delivery and adherence to operational standards.
  • Develop and implement operational best practice standards.
  • Ensure compliance with standard operating and safety procedures.
  • Responsible for reporting requirements to customers’ operations management.
  • Support vendor selection process and oversee vendor contracts.
  • Participate in the annual budgeting process.
  • Oversee all aspects of employee management.
  • All other duties as assigned.

Requirements

  • Bachelor’s degree or equivalent experience in data center management.
  • Prior executive-level interaction experience with clients.
  • Solid understanding of critical mechanical/electrical infrastructure systems.
  • 10+ years executive-management experience in data center environments.
  • 7+ years personnel management experience.
  • Travel for this position is estimated at up to 50%.

Benefits

  • Per Diem if traveling.
  • Bonus eligible.
  • Benefits: Medical, dental, vision, 401k w/ match.
  • PTO and Paid Holidays.

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