Account Manager - Remote

Overview

The Account Manager will manage a portfolio of customers, focusing on retention, growth, and reactivation while developing strong relationships and achieving sales targets.

In Short

• Manage a portfolio of customers to drive sales growth.
• Develop understanding of customer needs and market insights.
• Proactively manage customer retention and reduce churn.
• Identify new business opportunities and collaborate with the sales team.
• Utilize data to enhance customer engagement.
• Develop account plans to maximize customer contact.
• Engage in sales reporting and analysis.
• Work in a KPI-focused environment.
• Communicate effectively with customers and stakeholders.
• Contribute to a diverse and inclusive workplace culture.

Requirements

• Experience in sales or telesales.
• Results-oriented with a track record of meeting targets.
• Strong communication skills, both verbal and written.
• Active listening and negotiation skills.
• Ability to work under pressure and manage priorities.
• Proficient in Microsoft Office applications.
• Strong planning and organization skills.
• Self-motivated and a team player.

Benefits

• Competitive salary with bonus opportunities.
• Discounts on food and products.
• Generous holiday allowance.
• Recognition awards and incentives.
• Pension plan.
• Career development opportunities.
• Inclusive workplace culture.