Alliance Manager - Remote

Overview

We are looking to welcome a new Synthegoat to the herd! The team is searching for an Alliance Manager to join and lead client projects from initiation to final delivery, with a focus on quality, transparency, and scientific impact.

In Short

• Independently manage client projects from order initiation through execution and post-project documentation.
• Provide timely updates on project status and proactively manage key milestones to ensure successful outcomes.
• Establish and maintain strong client relationships through regular communication and responsive support.
• Partner with the Sales team to support client discussions during the late stages of the sales cycle.
• Organize and lead internal and external meetings, including project kick-offs, status reviews, and close-outs.
• Act as a client advocate, identifying and resolving issues with urgency and transparency.
• Contribute to the development and implementation of project management best practices and tools.
• Champion a culture of accountability, transparency, and continuous improvement.

Requirements

• Bachelor’s degree in biological sciences, biochemistry, chemistry, chemical engineering or related field.
• Minimum 2+ years of experience in project management, technical/customer service, or program management in biotechnology.
• Proven track record of managing projects from initiation through to completion.
• Excellent organizational, relationship, and communication skills.
• Motivation to be part of a fast-paced, multi-disciplinary team.
• Excellent problem-solving skills.
• Able to multi-task and prioritize work effectively.

Benefits

• Medical, dental, and vision benefits.
• 401k Program.
• Paid parental leave.
• Flexible paid time off.