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Outreach Specialist - Remote

Posted 20 weeks ago
Customer Service
Full Time
USA

Overview

As an Outreach Specialist at Synapticure, you will be responsible for connecting with patients who would benefit from specialized care for neurodegenerative diseases, ensuring they receive the support they need.

In Short

  • Engage with patients and caregivers to understand their needs.
  • Be the first point of contact for patients seeking care.
  • Assist patients with support, education, and resources.
  • Work alongside a multidisciplinary care team.
  • Facilitate connections to Care Coordinators.
  • Promote Synapticure’s care model.
  • Support underserved populations.
  • Adapt to growth and changes in the program.
  • Utilize technology to improve processes.
  • Impact patients' lives positively.

Requirements

  • Strong communication skills.
  • Empathy and compassion for patients.
  • Organizational skills.
  • Curiosity and willingness to learn.
  • Comfort with technology.
  • Ability to work independently and as part of a team.
  • Experience in patient engagement or customer service is a plus.
  • Passion for working with neurodegenerative diseases.
  • Ability to adapt to a changing environment.
  • Commitment to providing excellent patient care.

Benefits

  • Opportunity to make a positive impact on patients' lives.
  • Work in a supportive and collaborative environment.
  • Engage with a diverse patient population.
  • Flexible work model.
  • Professional development opportunities.
  • Access to resources and support from a dedicated care team.
  • Contribute to innovative care solutions.
  • Be part of a mission-driven organization.
  • Work with a passionate team.
  • Potential for career growth within the organization.
Synapticure logo

Synapticure

Synapticure is a patient and caregiver-founded company dedicated to transforming the lives of individuals and families affected by neurodegenerative diseases such as Alzheimer’s, Parkinson’s, and ALS. Through a virtual care platform, Synapticure offers instant access to expert neurologists, innovative treatments, clinical trials, and comprehensive care coordination, including behavioral health support, across all 50 states. The company collaborates with healthcare providers and health plans, including the CMS' GUIDE dementia care model, to enhance patient outcomes and access to new therapies.

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