Manager of Oncology and Treatment Planning Systems - Remote

Overview

Symmetrio is seeking for their client, a healthcare software provider company, a highly motivated and detail-oriented Manager with a background in Oncology and Treatment Planning Systems. This role requires strong project management expertise within the medical technology space, ensuring seamless coordination between IT, sales, and customer implementation teams. The ideal candidate will have experience managing software deployment projects, maintaining customer relationships, and ensuring the successful execution of product installations and training.

In Short

• Serve as the primary contact for customers, acting as an intermediary between IT, Applications, and Sales teams to coordinate relationships and installations.
• Ensure all sales documentation is accurately updated in the CRM system and stored according to the company’s quality system requirements for active orders.
• Oversee the product delivery process, ensuring milestones are correctly documented, projected completion dates are realistic, and billable milestones are promptly recorded and executed.
• Support the sales team by documenting opportunities and registering sales activities as needed, assisting in generating new opportunities and quotes, processing license requests and managing license deliveries, establishing appropriate milestones for each order, and allocating revenue to training resources.
• Collaborate with the global project management team as required.
• Work with the sales team to ensure service contracts are pursued and finalized before the end of warranty periods if not completed at the point of sale.
• Coordinate training sessions related to active projects, including scheduling and assisting with training resources.
• Track new customer orders and ensure organizational follow-through, including installation meetings, CRM documentation, and customer management.
• Request invoicing for sales when appropriate.
• Manage license preparation in the CRM system for various customer transactions, including purchases, upgrades, extensions, swaps, corrections, and evaluations.
• Generate and maintain license files while sharing knowledge about product functionalities and variations.

Requirements

• Experience in project management within the medical technology field.
• Strong background in Oncology and Treatment Planning Systems.
• Excellent communication and interpersonal skills.
• Proficiency in CRM systems.
• Ability to manage multiple projects and deadlines.
• Experience in software deployment and customer training.

Benefits

• Remote work with occasional travel.
• Competitive salary with on-target earnings in the range of $115-140K.
• Opportunity to work in a dynamic healthcare technology environment.
• Professional development and training opportunities.