Remote Otter LogoRemoteOtter

IT Service Manager - Remote

Posted 4 weeks ago
All others
Full Time
Worldwide

Overview

We are looking for an experienced IT Service Manager to actively shape our central service management and contribute significantly to the development of our Managed Security Services.

In Short

  • Main point of contact for customers and internal teams
  • Monitoring service performance and budget control
  • Process optimization and internal communication
  • Ensuring service quality and regular service reviews
  • Planning and implementing service changes and rollouts

Requirements

  • Completed training or degree in IT with relevant experience
  • Solid knowledge of ITIL processes
  • Experience with ISO 27001 and 9001 is desirable
  • High reliability and solution-oriented approach
  • Very good German and English skills

Benefits

  • Respectful and appreciative communication culture
  • Supportive team environment
  • Structured onboarding and training
  • Flexible working hours and mobile work options
  • Opportunities for personal development and training
  • Attractive employee benefits
  • Employee referral program
  • Modern IT equipment provided
  • Open culture and team events

S.I.S.G.G

Swiss IT Security Group - Germany

Swiss IT Security Group - Germany is a leading corporate group specializing in IT security, dedicated to providing comprehensive security solutions. With over 700 employees, the company combines experience, expertise, resources, and services from top-tier IT security providers to deliver innovative strategies that focus on protection, detection, and defense. The organization emphasizes the importance of digital connectivity in business processes and offers tailored strategies, employee awareness programs, and extensive service packages to ensure clients are well-prepared for the future. The company fosters a collaborative and supportive work environment, encouraging team spirit and personal development.

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