Customer Service Representative / Sports Specialist - Remote

Overview

As a Customer Service Representative and Sports Specialist, you will provide exceptional service to sports fans while working from home.

In Short

• Provide customer service as a brand ambassador for sports fans.
• Support customer inquiries via various digital platforms.
• Create best-in-class experiences for fans.
• Educate fans on using digital sports platforms.
• Utilize technology tools to resolve inquiries.
• Maintain knowledge of client’s products and services.
• Work from home with required equipment and internet.
• Receive competitive hourly rates and paid training.
• Enjoy benefits including medical, dental, and vision.
• Opportunities for advancement within the company.

Requirements

• High school diploma or GED.
• 1+ year of customer service experience.
• Excellent English communication skills.
• Strong critical thinking and problem-solving skills.
• Efficient in website/digital navigation.
• Strong passion for sports.
• Ability to multitask and manage time effectively.
• Proficient in Microsoft programs.

Benefits

• Competitive hourly rates and paid training.
• Additional pay incentives and recognition programs.
• Medical, dental, and vision benefits.
• Advancement opportunities with 80% of leaders promoted from within.
• Employee discounts and wellness programs.