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Customer Service Representative - Remote (Texas Only)

Posted 5 days ago
Customer Service
Full Time
TX, USA
14USD/hour
Customer Service
Communication Skills
Microsoft Office
Problem Solving
Attention TO Detail

Overview

As a Customer Service Representative at Sutherland, you will manage customer inquiries and support activities from the comfort of your home, specifically for residents of Texas.

In Short

  • Handle maintenance, collection, and liquidation activities for assigned accounts.
  • Manage a variety of customer inquiries and analyze payment histories.
  • Work hours are Monday to Friday, 7AM to 7PM.
  • Receive competitive pay of $14/hour.
  • Enjoy medical, dental, and vision benefits.
  • Participate in paid training and generous PTO.
  • Access additional pay incentives and recognition programs.
  • Opportunities for advancement within the company.
  • Receive employee discounts and wellness programs.
  • Must have excellent internet connectivity and a quiet workspace.

Requirements

  • Strong verbal and written communication skills.
  • Ability to multitask effectively.
  • Attention to detail and problem-solving drive.
  • Familiarity with Microsoft Office tools.
  • Previous experience in customer service.
  • High school diploma or equivalent.

Benefits

  • Competitive hourly pay.
  • Medical, dental, and vision benefits.
  • Paid training and generous PTO.
  • Advancement opportunities.
  • Employee discounts and wellness programs.
Sutherland logo

Sutherland

Sutherland is a dynamic and analytical company focused on workforce management solutions. With a team of energetic and dedicated individuals, Sutherland emphasizes the importance of workforce planning, scheduling, and real-time management to enhance operational efficiency. The company seeks to build fulfilling careers for its employees while driving success through effective analysis, implementation of systems, and collaboration with local managers and project leaders. Sutherland values strong communication, leadership, and analytical skills, aiming to uphold performance metrics and foster a supportive team environment.

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