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Customer Service Representative - Remote Texas Only

Posted 5 days ago
Customer Service
Full Time
TX, USA
14USD/hour

Overview

As a Customer Service Representative at Sutherland, you will handle maintenance, collection, and liquidation activities for an assigned portfolio of accounts, providing support to customers through various inquiries.

In Short

  • Handle customer inquiries and analyze payment history.
  • Work remotely from Texas.
  • Competitive pay rate of $14/hour.
  • Receive medical, dental, and vision benefits.
  • Paid training and generous PTO.
  • Opportunity for advancement with 80% of leaders promoted from within.
  • Employee discounts and wellness programs.
  • Work hours are Monday-Friday, 7AM-7PM.
  • Must have reliable internet connectivity and a quiet workspace.
  • Experience in customer service is required.

Requirements

  • Excellent verbal and written communication skills.
  • Strong attention to detail.
  • Ability to solve problems and meet goals.
  • Familiarity with Microsoft Office tools.
  • High school diploma or equivalent.

Benefits

  • Competitive salary.
  • Medical, dental, and vision benefits.
  • Paid training.
  • Generous PTO and flexible vacation policy.
  • Employee discounts.
  • Health and wellness programs.
Sutherland logo

Sutherland

Sutherland is a dynamic and analytical company focused on workforce management solutions. With a team of energetic and dedicated individuals, Sutherland emphasizes the importance of workforce planning, scheduling, and real-time management to enhance operational efficiency. The company seeks to build fulfilling careers for its employees while driving success through effective analysis, implementation of systems, and collaboration with local managers and project leaders. Sutherland values strong communication, leadership, and analytical skills, aiming to uphold performance metrics and foster a supportive team environment.

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