Customer Service Representative - Remote (Texas Only)

Overview

As a Customer Service Representative, you will handle maintenance, collection, and liquidation activities for an assigned portfolio of accounts while working from home.

In Short

• Handle customer inquiries and analyze payment history.
• Work Monday-Friday, 7AM-7PM (no weekends).
• Receive competitive pay of $14/hour.
• Enjoy medical, dental, and vision benefits.
• Participate in paid training and generous PTO.
• Access additional pay incentives and monthly rewards.
• Benefit from advancement opportunities; 80% of leaders promoted from within.
• Utilize employee discounts and wellness programs.
• Work requires excellent internet connectivity and a quiet workspace.
• Must have a smartphone for company communications.

Requirements

• Excellent verbal and written communication skills.
• Strong attention to detail and multitasking ability.
• Problem-solving skills and goal-oriented mindset.
• Familiarity with Microsoft Office tools.
• Experience in customer service.
• High school diploma or equivalent.
• Reliable internet access with specific speed requirements.
• Hardwired internet access required.
• Quiet, secure workspace.
• Smartphone (iOS or Android) required.

Benefits

• Competitive hourly wage.
• Comprehensive health benefits.
• Paid training and generous PTO.
• Opportunities for career advancement.
• Employee discounts and wellness programs.
• Recognition programs and incentives.
• Supportive team environment.
• Flexible vacation policy.
• Access to a personal trainer.
• Work from home arrangement.