Remote Otter LogoRemoteOtter

System Administrators Team Lead (Remote)

Posted 15 weeks ago
DevOps / Sysadmin
Full Time
Ukraine

Overview

Our IT team is looking for an experienced System Administrators Team Lead who enjoys solving complex tasks and implementing cool solutions in the organization of office and employee technical support.

In Short

  • Lead the work of the system administrators and DevOps team;
  • Ensure stable operation of the server infrastructure based on Linux and Windows Server;
  • Monitor infrastructure for high availability and system performance;
  • Manage and support mobile and desktop devices using MDM/UEM solutions;
  • Ensure infrastructure protection according to cybersecurity standards in collaboration with the cybersecurity department;
  • Implement and maintain security policies, manage access and control based on Active Directory, Azure AD;
  • Manage and support services based on AWS and Azure;
  • Make decisions related to the development and scaling of the company's IT infrastructure;
  • Manage technical documentation.

Requirements

  • 3+ years of experience in system/network administration;
  • Knowledge of computer networks and protocols: basics of network topology, OSI model, principles of network protocols;
  • Experience with Linux (Iptables, firewalld, init.d, systemd, memory/storage, file systems, virtualization);
  • Ability to use system utilities (grep, awk, htop, atop, iotop, etc.);
  • Experience with Windows Server;
  • Experience with network equipment Mikrotik, D-Link, Tp-Link, Ubiquiti;
  • Knowledge of hardware (servers and computers), ability to troubleshoot hardware issues;
  • Ability to automate work (Bash scripting);
  • Experience with Active Directory, Azure AD, IdM, MDM/UEM;
  • Experience with video surveillance and access control systems;
  • Knowledge of cybersecurity standards;
  • Experience with cloud platforms (AWS, Azure, Google);
  • Knowledge of English B1-B2.

Benefits

  • Creative art office in Kyiv, equipped with a generator and uninterrupted internet;
  • Ability to combine remote and office work formats;
  • Compensation in USD;
  • Convenient business hours;
  • Many interesting tasks and communication with the team;
  • Reasonable, friendly management with no bureaucracy.
SupportYourApp logo

SupportYourApp

SupportYourApp is a leading Support-as-a-Service company that specializes in providing secure technical and customer support services for tech companies worldwide. Established in 2010, the company has grown to become an industry leader in premium outsourced customer support, operating across eight global hubs and serving clients from over 30 countries in more than 60 languages. With a strong emphasis on a People First management approach, SupportYourApp fosters a multicultural and multilingual work environment, prioritizing the well-being and development of its team members. The company is committed to inclusivity and offers flexible remote work opportunities, making it an ideal place for individuals from diverse backgrounds to thrive.

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