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Logistics Customer Support Consultant - Remote

Posted 2 days ago
Customer Service
Full Time
Turkey

Overview

This role offers a unique opportunity to merge your passion for logistics with your exceptional problem-solving skills while working remotely as a Customer Support Consultant.

In Short

  • Strategically plan and manage logistics and customer services
  • Stay updated with cutting-edge technology
  • Meet targets for cost, productivity, accuracy, and timeliness
  • Optimize and coordinate the full order cycle
  • Build long-lasting relationships with customers
  • Provide exceptional support via calls, chats, and emails
  • Communicate with developers and various IT departments

Requirements

  • Excellent English skills (C1 level)
  • Proficiency in Excel
  • Experience in support or technical customer-facing roles
  • Strong analytical and research skills
  • Positive and responsible attitude
  • Personal laptop/computer and stable internet connection

Benefits

  • Flexible schedule
  • Fully remote work opportunity
  • Inclusive international environment
  • Compensation in USD
  • Bonuses for referrals
  • Paid training and probation
  • Work-life balance
  • Responsive management focused on growth
  • Opportunities for self-development
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SupportYourApp

SupportYourApp is a leading Support-as-a-Service company that specializes in providing secure technical and customer support services for tech companies worldwide. Established in 2010, the company has grown to become an industry leader in premium outsourced customer support, operating across eight global hubs and serving clients from over 30 countries in more than 60 languages. With a strong emphasis on a People First management approach, SupportYourApp fosters a multicultural and multilingual work environment, prioritizing the well-being and development of its team members. The company is committed to inclusivity and offers flexible remote work opportunities, making it an ideal place for individuals from diverse backgrounds to thrive.

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