Remote Otter LogoRemoteOtter

Customer Support Consultant - Remote

Posted 1 week ago
Customer Service
Full Time
Thailand

Overview

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.

In Short

  • Provide B2B customer support via calls, emails and chats
  • Build positive and long-lasting relationships with customers
  • Identify and escalate complex technical issues, ensuring prompt resolution of requests
  • Assist customers with inquiries related to product features
  • Meet team KPIs
  • Securely work with customers’ sensitive information
  • Maintain working knowledge of our client’s products and services

Requirements

  • Dutch and English languages at advanced/C1 level
  • Experience in customer support
  • Strong communication skills
  • Technical background is preferred

Benefits

  • Fixed schedule: Monday to Friday, 3 PM–11 PM, Thailand time
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development
SupportYourApp logo

SupportYourApp

SupportYourApp is a leading Support-as-a-Service company that specializes in providing secure technical and customer support services for tech companies worldwide. Established in 2010, the company has grown to become an industry leader in premium outsourced customer support, operating across eight global hubs and serving clients from over 30 countries in more than 60 languages. With a strong emphasis on a People First management approach, SupportYourApp fosters a multicultural and multilingual work environment, prioritizing the well-being and development of its team members. The company is committed to inclusivity and offers flexible remote work opportunities, making it an ideal place for individuals from diverse backgrounds to thrive.

Share This Job!

Save This Job!

Similar Jobs:

SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

4 days ago

Join our team as a Customer Support Consultant and thrive in a multicultural environment while working remotely.

India
Full-time
Customer Service
SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

4 days ago

Join our team as a Customer Support Consultant and thrive in a multicultural and multilingual environment while enjoying your home office.

Argentina
Full-time
Customer Service
SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

6 days ago

Join our Customer Support Consultant team to provide exceptional support in a remote, multicultural environment.

Philippines
Full-time
Customer Service
SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

1 week ago

Join our team as a Customer Support Consultant and provide B2B support in a fully remote role.

Greece
Full-time
Customer Service
SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

1 week ago

Join our team as a Customer Support Consultant and provide exceptional support in a remote, multicultural environment.

Tunisia
Full-time
Customer Service