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Lead Verification Support Agent - Remote

Posted Yesterday
Customer Service
Full Time
Philippines

Overview

Join our team as a Lead Verification Support Agent for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office.

In Short

  • Contacting submitted leads to confirm their interest
  • Forwarding qualified inquiries to the appropriate retailer
  • Updating and categorizing leads in the system
  • Working securely with customers’ sensitive information
  • Applying customer happiness practices
  • Maintaining knowledge of client’s products and services

Requirements

  • Fluent in German and English (C1 level)
  • Previous experience in Customer Service or Marketing
  • Experience communicating with leads
  • Attention to detail
  • Strong administrative and organizational skills
  • Positive and responsible attitude
  • Personal laptop or computer with stable internet connection

Benefits

  • Fixed schedule: 5 days per week, 4 PM – 12 AM CET
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth
  • Conditions for self-development
SupportYourApp logo

SupportYourApp

SupportYourApp is a leading Support-as-a-Service company that specializes in providing secure technical and customer support services for tech companies worldwide. Established in 2010, the company has grown to become an industry leader in premium outsourced customer support, operating across eight global hubs and serving clients from over 30 countries in more than 60 languages. With a strong emphasis on a People First management approach, SupportYourApp fosters a multicultural and multilingual work environment, prioritizing the well-being and development of its team members. The company is committed to inclusivity and offers flexible remote work opportunities, making it an ideal place for individuals from diverse backgrounds to thrive.

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