Customer Support Consultant (Fluent Czech) - Remote

Overview

Join our team as a Customer Support Consultant and thrive in a multicultural and multilingual environment while enjoying your home office.

In Short

• Communicate with hot leads and existing customers via calls, emails, and chats
• Build positive and long-lasting relationships with customers
• Meet team KPIs
• Stay updated with cutting-edge technology
• Securely handle customers’ sensitive information
• Apply the latest customer happiness practices
• Maintain knowledge of client’s products and services

Requirements

• Excellent Czech and English (B2) communication skills
• At least 6 months of experience in a customer support role
• Attention to details
• Analytical and research skills
• Positive and responsible attitude
• Personal laptop or computer (at least 8Gb of RAM) and stable internet connection

Benefits

• Fixed schedule: Monday to Friday, 10 AM – 6 PM Bulgaria time
• Opportunity to work fully remotely
• Inclusive international environment
• Compensation in USD
• Good bonuses for referring friends
• Paid intensive training and probation
• Work-life balance
• Responsive management interested in your growth
• Greenhouse conditions for self-development