Czech Customer Support Consultant - Remote

Overview

An exciting opportunity for Czech speakers to join a Customer Support team in Athens, Greece, providing assistance in the retail sector.

In Short

• Position: Czech Customer Support Consultant
• Location: Athens, Greece
• Provide software troubleshooting for mobile devices
• Assist customers with account management and security
• Resolve post-sales requests for online store customers
• Deliver high-quality support using appropriate methods/tools
• Manage incoming calls and emails
• Build relationships with customer accounts
• Handle customer complaints and provide solutions
• Identify and assess customer needs for satisfaction

Requirements

• Fluency in Czech
• Strong communication skills
• Experience in customer support is a plus
• Ability to troubleshoot software issues
• Customer-oriented mindset

Benefits

• Work in a dynamic and multicultural team
• Excellent working environment
• Opportunity to use language skills