Cloud Solutions Technical Support Consultant - Remote

Overview

Join a team of passionate experts at SupportYourApp, providing tailored cloud, networking, and security solutions for clients worldwide.

In Short

• Handle customer requests via email and phone.
• Design email templates as needed.
• Conduct research and analysis on products.
• Communicate with the client’s internal team.
• Work on team projects.
• Keep track of technological advancements in IT support.

Requirements

• Excellent English communication skills (C1 level).
• Experience with AWS or other cloud platforms.
• Strong networking knowledge.
• Customer support experience with cloud products.
• Analytical and research skills.
• Customer-oriented and responsible attitude.
• Excellent interpersonal skills.

Benefits

• Flexible schedule.
• Opportunity to work fully remotely.
• Inclusive international environment.
• Compensation in USD.
• Good bonuses for referring friends.
• Paid intensive training and probation.
• Work-life balance.
• Responsive management interested in your growth.
• Greenhouse conditions for self-development.