Primary Support Engineer, PeopleSoft - Remote

Overview

An overview paragraph about the job

In Short

• Providing in-depth knowledge of PeopleSoft HCM and FSCM across multiple releases and industries
• PeopleSoft specific configuration knowledge across releases and modules
• Communicating and collaborating effectively across teams with varying degrees of experience
• Addressing problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Utilizing good judgement in selecting methods and techniques for providing quality support to our clients
• Taking ownership to resolve customer issues in accordance with service level agreements (SLAs) balancing speed and quality
• Acting as a cross functional team member to work to resolve cases

Requirements

• 10+ years’ experience in PeopleSoft HCM and preferably in PeopleSoft FSCM
• Extensive technical and/or functional experience with PeopleSoft
• Knowledge of localizations, architecture, implementation and key functionality within the PeopleSoft application
• Strong analytical and critical thinking skills
• An independent judgement in approach, techniques and evaluation of problem solving
• The ability to work on significant and unique issues where analysis of situations, data or requires an evaluation of the unknown and unfamiliar
• Strong written and verbal communication skills
• A self-starter, focused, hands-on and detail orientated
• A team player that can successfully engages in multiple initiatives concurrently

Benefits

• Salary range: Commensurate with experience