Primary Support Engineer, PeopleSoft FSCM - Remote

Overview

An overview paragraph about the job

In Short

• Provide in-depth knowledge of PeopleSoft FSCM across multiple releases and industries
• Provide PeopleSoft-specific configuration knowledge across releases and modules
• Collaborate effectively with cross-functional teams of varying experience levels
• Address problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Utilize good judgment in selecting methods and techniques for providing quality support to our clients
• Take ownership of resolving customer issues in accordance with service level agreements (SLAs), balancing speed and quality
• Act as a cross-functional team member to resolve cases

Requirements

• 10+ years PeopleSoft FSCM (preferred)
• Extensive technical and/or functional experience with PeopleSoft
• Knowledge of localizations, architecture, implementation and key functionality within the PeopleSoft application
• Excellent analytical and critical thinking skills
• The ability to successfully engage in multiple initiatives concurrently
• The ability to work on significant and unique issues where analysis of situations, data or requires an evaluation of the unknown and unfamiliar
• A proactive, hands-on approach with a team-player mindset
• Strong written and verbal communication skills
• A self-starter mentality with a detail-oriented and results-driven work ethic

Benefits

• Competitive Salary
• Medical, Dental, and Vision coverage
• 401K retirement savings plan
• Length of Service Awards, including additional annual leave, bonuses, and paid sabbaticals
• Remote Working Model – Work in a way that suits your lifestyle and enhances your productivity
• Employee Assistance Program (EAP) – 24/7 confidential support and counselling services
• Employee Development – A personalized competency framework with training opportunities to advance your career
• Perkbox Perks – Exclusive discounts, cashback, and rewards, plus monthly Flexi Points to spend as you choose