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Director of Lifecycle Marketing & Loyalty - Remote

Posted Yesterday
Marketing
Full Time
USA
$155,000 - $180,000/year

Overview

As a Director of Lifecycle Marketing & Loyalty, you will shape and execute strategies to deepen customer relationships and foster long-term loyalty in a remote position.

In Short

  • Own end-to-end lifecycle marketing strategy.
  • Design and implement customer journeys based on data.
  • Lead the development of a customer loyalty program.
  • Partner with analytics to define customer segments.
  • Optimize campaign performance through testing.
  • Oversee CRM platform selection and compliance.
  • Collaborate with cross-functional teams.
  • Develop lifecycle KPIs and report on performance.
  • Manage and mentor a team of marketers.

Requirements

  • 8+ years in CRM or lifecycle marketing.
  • Experience managing customer loyalty programs.
  • Knowledge of email marketing platforms and CRM tools.
  • Expertise in designing segmentation strategies.
  • Strong leadership and communication skills.
  • Passion for customer experience and data-driven marketing.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid vacation, sick time, and holidays.
  • Company-paid life insurance and disability.
  • Discounted insurance programs.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program (EAP).
  • Company-provided equipment and work from home stipend.
  • Professional development budget.
  • Company rewards and recognition program.
Supplyhouse logo

Supplyhouse

SupplyHouse.com is a dynamic and inclusive company dedicated to providing exceptional employee experiences and fostering a positive workplace culture. With a global presence of over 1,000 employees across seven countries, SupplyHouse emphasizes core values such as generosity, respect, innovation, teamwork, and grit. The company is committed to supporting its employees through comprehensive benefits, work-life balance initiatives, and opportunities for professional growth. SupplyHouse actively promotes diversity and inclusion, encouraging collaboration and cultural exchange among its international team members. The organization values employee feedback and strives to create a supportive environment where every voice is heard.

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