Onboarding Assistant - Remote

Overview

The Onboarding Assistant role involves supporting onboarding specialists in managing projects for new clients and ensuring a smooth onboarding process.

In Short

• Assisting onboarding specialists in creating and organizing projects for new clients.
• Managing the sending and importation of documents related to onboarding processes.
• Following up with providers to obtain missing credentialing and office documents required for projects.
• Reaching out to dental insurance companies to obtain fee schedules and necessary information.
• Possibly pre-filling applications and forms to expedite the onboarding process.
• Serving as a right hand to onboarding specialists, providing support and assistance as needed.

Requirements

• Strong organizational skills.
• Excellent communication skills.
• Ability to manage multiple tasks efficiently.
• Experience in customer service or administrative roles.
• Familiarity with document management systems.

Benefits

• Opportunity to work remotely.
• Supportive team environment.
• Professional development opportunities.