Senior ML/NLP Engineer (Contract) - Remote

Overview

You will own the architecture, development, and continuous improvement of Sully.ai’s NLP models powering the Receptionist and Assistant agents. Working cross‑functionally with Product, Clinical, and Reliability Engineering, you’ll translate clinical workflows into robust conversational AI solutions that meet HIPAA‑level security and compliance requirements.

In Short

• Architect NLP Pipelines: Design end‑to‑end pipelines for intent detection, entity extraction, and dialogue management using Hugging Face Transformers.
• Fine‑Tune Transformer Models: Adapt state‑of‑the‑art architectures (e.g., BERT, GPT) on domain‑specific data to optimize receptionist and assistant workflows.
• Define Evaluation Frameworks: Establish benchmarks and A/B test protocols to measure dialogue accuracy, user satisfaction, and model latency.
• Deploy & Scale: Containerize models with Docker, serve via FastAPI, and orchestrate on Kubernetes for high availability.
• Lead MLOps Best Practices: Build CI/CD pipelines for model training, testing, and versioning.
• Collaborate & Mentor: Partner with Product and Clinical teams to curate training data and refine user flows.

Requirements

• 5+ years of software engineering experience, with 3+ years focused on ML/NLP in production settings.
• Proficiency in Python and deep learning frameworks (PyTorch or TensorFlow).
• Demonstrated success in fine‑tuning and deploying transformer‑based models for conversational AI.
• Experience building and scaling RESTful services with FastAPI and managing Kubernetes deployments.
• Strong analytical skills and familiarity with evaluation metrics for NLP systems.
• Excellent communication and collaboration skills in fast‑paced teams.

Benefits

• Shape the Future of Healthcare: Build partnerships that enable doctors to focus on saving lives.
• Early-Stage Impact: Play a critical role in shaping the partnership roadmap and company growth.
• Remote-First Culture: Work with a talented team in a flexible, remote environment.
• Competitive Compensation: Enjoy a competitive salary and equity.
• Solve Scalability Challenges: Tackle complex challenges in a rapidly growing company.