Customer Service Representative - 1st Shift - Remote

Overview

As a Customer Service Representative, you will provide essential support to customers and sales teams, ensuring accurate order processing and effective communication.

In Short

• Work remotely during 1st shift hours.
• Provide customer service related to sales and installations.
• Ensure accuracy in data entry and order processing.
• Handle customer inquiries via phone, email, and fax.
• Maintain records of customer interactions and transactions.
• Collaborate with sales and operations teams.
• Support billing processes and clarify discrepancies.
• Build relationships with hospital billing specialists.
• Two years of relevant work experience required.
• Compensation includes hourly wage plus bonuses.

Requirements

• High School Diploma or GED.
• Two years of relevant work experience.
• Experience with Oracle preferred.
• Strong communication skills.
• Ability to solve problems creatively.
• Attention to detail for data accuracy.
• Customer-focused approach.
• Ability to work independently in a remote setting.

Benefits

• Competitive salary with bonus eligibility.
• Flexible remote work schedule.
• Opportunities for career advancement.
• Comprehensive benefits package.
• Supportive work environment.
• Access to innovative healthcare technologies.
• Recognition as one of the World’s Best Workplaces.