Entry Level Pharmacy Technician - Customer Care - Remote

Overview

The Entry Level Pharmacy Technician - Customer Care is responsible for contacting provider offices to clarify prescription information. This role supports safe and accurate medication dispensing by ensuring all necessary details are confirmed and communicated clearly.

In Short

• Initiate and manage outbound calls to provider offices for prescription clarifications
• Document communication and outcomes in pharmacy software systems
• Collaborate with pharmacists and internal teams to resolve outstanding prescription issues
• Perform ancillary tasks to support prescription processing
• Uphold HIPAA standards and company policies during all interactions

Requirements

• Active pharmacy technician license or certification, as required by state
• Previous pharmacy or healthcare communication experience preferred
• Strong communication and organizational skills
• Comfortable using digital tools and pharmacy software systems
• Ability to work both independently and as part of a team

Benefits

• Employer paid healthcare coverage available after 30 days of employment
• Choice of an FSA/HSA
• Voucher for new hire scrubs (if applicable)
• Parental leave
• 401(k) plan with matching contributions
• Weekends and holidays off
• FREE COMPOUNDED MEDS to employees and immediate family members