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Student Success Coach - Remote

Posted 2 weeks ago
Customer Service
Full Time
MI, USA

Overview

The Student Success Coach supports student retention by providing non-instructional intervention and support to students, ensuring their improvement and academic success.

In Short

  • Provides non-instructional support to students and parents.
  • Analyzes student strengths and challenges to deliver targeted interventions.
  • Conducts orientation sessions for new students and learning coaches.
  • Monitors student academic progress and adjusts intervention programs.
  • Maintains regular contact with students and families.
  • Facilitates changes in student programs based on individual needs.
  • Participates in staff meetings and professional development sessions.
  • Communicates student progress and concerns to the Department Head.
  • Assists with community efforts and networking among students.
  • Works in a home-office based environment.

Requirements

  • Associate degree and 2+ years of customer service experience.
  • Experience working with children or youth.
  • Proficiency in using online tools and applications.
  • Excellent verbal and written communication skills.
  • Ability to pass a background check.
  • Bachelor’s degree and tutoring experience preferred.

Benefits

  • Flexible work environment.
  • Opportunity to make a difference in students' lives.
  • Professional development opportunities.
  • Supportive team environment.
  • Engagement with a diverse community.

Stride

Stride

Stride, Inc. is a leading provider of innovative, high-quality, tech-enabled education solutions, curriculum, and programs, transforming the teaching and learning experience for millions of learners across all ages. With over 20 years of experience, Stride serves individuals in all 50 states and more than 100 countries, emphasizing personalized, online, lifelong learning tailored to diverse educational needs. The company is committed to challenging traditional education models and fostering community engagement, ensuring that all voices are heard and valued in the learning process.

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