Student Success Coordinator - Remote

Overview

The Program (Student Success) Coordinator provides support to international students enrolling in first year academic programs in partnership with US universities, and handles administrative tasks to support the campus-based teams. The position will work remotely to connect with students during the months prior to arrival to campus, preparing them for life in the US and enrollment at their university.

In Short

• Provide support to international students during pre-arrival phase
• Handle administrative tasks for campus-based teams
• Ensure pre-arrival checklist items are completed
• Promote ancillary products and services for student integration
• Collect and track student travel itineraries
• Deliver exceptional customer service to students
• Manage communication regarding program preparation
• Guide students through pre-arrival checklist
• Impact student success through engagement monitoring
• Collaborate with university partners on special projects

Requirements

• Bilingual Hindi and English speaker
• Bachelor’s degree
• 1-3 years of full-time work experience
• Ability to work flexible hours across time zones
• Strong interpersonal and intercultural skills
• Energetic and motivated professional
• Excellent communication skills

Benefits

• Work remotely
• Opportunity to impact student success
• Collaborate with diverse stakeholders
• Flexible working hours
• Dynamic work environment