We are looking for a highly motivated and technically skilled professional to join our team as a Customer Success Engineer remotely from India. In this role, you will guide customers through the entire lifecycle—from pre-sales to post-sales—ensuring they achieve maximum value from our products.

In Short

Collaborate with sales teams to develop tailored proposals and product demonstrations.
Manage a portfolio of enterprise customers in the APAC region.
Work closely with engineering and support teams to resolve technical issues.
Monitor customer health and implement strategies to prevent churn.

Requirements

2-4 years of experience in sales engineering or customer success.
Strong understanding of software development and cloud-based solutions.
Excellent communication skills.
Familiarity with Salesforce and customer success management tools.
Willingness to travel within the APAC region.

Benefits

A team of exceptional engineers.
36 days per year in PTO and public holidays.
Company equity and remote work flexibility.
Learning and Development budget.
Opportunity to attend global conferences.

Stream

Stream is a dynamic technology company specializing in video and chat APIs, utilizing Go as a core programming language. The company powers chat functionalities for prominent applications such as Strava, Nextdoor, and Patreon, among others. With a strong engineering culture and a commitment to scalability, Stream offers a supportive environment for engineers at all levels, from entry-level to director positions. The company is based in Amsterdam and promotes a hybrid work policy, encouraging collaboration while also providing remote opportunities. Stream has raised significant funding from leading venture capitalists and emphasizes continuous learning and development for its employees, fostering a diverse and inclusive workplace culture.

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