Styling Team Manager - Remote

Overview

Stitch Fix is the leading online personal styling service that helps people discover the styles they will love that fit perfectly. As a Styling Team Manager, you will develop and inspire a diverse team of remote Stylists, ensuring exceptional client experiences and performance targets are met.

In Short

• Manage and inspire a team of 25-50 remote Stylists.
• Drive exceptional client outcomes through personalized coaching.
• Analyze team performance and implement performance management plans.
• Foster a culture of inclusion and belonging.
• Be a credible Styling expert by directly styling clients.
• Conduct hiring and onboarding for new team members.
• Work on cross-functional projects impacting the broader team.
• Contribute positively to the company culture.
• Travel up to 2 times a year for development events.
• Lead with integrity and focus on client experience.

Requirements

• 5+ years of experience in customer-focused environments.
• 3+ years of people leadership experience, ideally managing remote teams.
• Proven history of building strong teams and driving results.
• Tech-savvy and comfortable with Google products.
• Ability to make sound business decisions independently.
• Relentless focus on client experience.
• Strong communication and coaching skills.
• Self-motivated and disciplined in work.
• Growth mindset and eagerness to learn.
• Bright, kind, and motivated by challenge.

Benefits

• Comprehensive compensation packages.
• Inclusive health and wellness benefits.
• Opportunity to work in a community of diverse perspectives.
• Innovative company leveraging strengths in fashion and tech.
• Strong team relationships and commitment to work.
• Focus on equity and sustainability in all initiatives.
• Ownership of work and problem-solving opportunities.
• Access to professional development and growth initiatives.
• Recognition and celebration of team successes.
• Participation in community and engagement events.