Styling Team Manager - Remote

Overview

Short Story is an award winning, technology-powered retailer dedicated to petite women 5'4" and under. As a fast-growing startup, we're revolutionizing retail with a data-driven learning system that leverages customer feedback to create tailored products.

In Short

• Deliver a delightful client experience by training and inspiring stylists.
• Manage and lead a remote team of Advisors, Senior Stylists, and Stylists.
• Own key performance metrics and drive actions to exceed goals.
• Design and implement solutions for team performance challenges.
• Oversee operational functions including scheduling and compliance.
• Collaborate with the founding team to provide feedback and insights.
• Conduct interviews and assess new stylist candidates.
• Design engaging onboarding training programs.
• Build community within the Styling team.
• Collaborate cross-functionally with various departments.

Requirements

• Experience leading remote teams of 20+ through transformations.
• Able to switch between strategic planning and tactical execution.
• Thrives in fast-paced environments.
• Strong attention to detail and quality.
• Analytical background with proficiency in Google Sheets/Excel.
• Ability to work both independently and collaboratively.

Benefits

• Best-in-class team aligned with the mission.
• Significant impact on a small team with growth opportunities.
• Base salary with performance-based bonuses.
• Excellent health, dental, and vision coverage plans.
• 401k with company match.
• Paid parental leave.
• Flexible PTO.
• Employee discount on merchandise.