Senior Product Manager - Remote

Overview

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.

In Short

• Transform the automotive aftermarket industry with innovative solutions.
• Drive product vision, roadmap, and go-to-market strategy.
• Lead a cross-functional squad to optimize workflows.
• Conduct market research to identify opportunities and trends.
• Engage with customers to understand their needs.
• Collaborate with sales and customer success teams.
• Champion customer empathy in product development.
• Work in a high-paced start-up environment.

Requirements

• 5 years of product management experience in Enterprise or SaaS.
• Undergraduate degree in relevant fields or equivalent experience.
• Experience in usability/UI optimization.
• Strong communication and storytelling skills.
• Analytical skills for data-driven decisions.
• Attention to detail and logical thinking.
• Adaptability to changing stakeholder needs.
• User-focused mindset for continuous improvement.

Benefits

• Health, Dental & Vision Insurance.
• HSA and FSA options.
• 401k plan.
• Flexible PTO with a minimum of 15 days per year.
• Health days and generous parental leave.
• Learning stipend for professional development.
• WFH equipment provided.
• Opportunities for career growth and development.