Head of Enrollments - Remote

Overview

As the Head of Enrollments, you will lead the transaction enrollment operation, ensuring a seamless experience for customers and their providers in the healthcare sector.

In Short

• Lead the day-to-day operations of the transaction enrollments program.
• Manage the team and hire exceptional talent as we scale.
• Interface with customers and payers for enrollment approvals.
• Create and grow a content management system for payer-specific enrollment steps.
• Collaborate with product teams to improve the enrollments product.
• Measure performance metrics and drive improvements.
• Troubleshoot enrollment issues and manage escalations.

Requirements

• Experience building operational processes and programs.
• Strong leadership skills with a focus on team development.
• Exceptional organizational skills and attention to detail.
• Experience in client-facing roles, preferably in consulting or program management.
• Systems mindset with the ability to identify gaps in processes.
• Resourceful and self-motivated with a proactive approach.
• Able to work quickly and efficiently in a fast-paced environment.

Benefits

• Opportunity to lead and shape a critical operational function.
• Work in a fast-growing company with a strong team culture.
• Be part of a mission-driven organization focused on healthcare innovation.
• Competitive salary and benefits package.
• Collaborative work environment with passionate colleagues.