Head of Payments - Remote

Overview

Join us in redefining the creator economy with AI. Fanvue is the fastest-growing creator monetisation platform in the creator economy. We are the leading AI-powered creator-first platform, designed to empower creators worldwide to directly monetise their audience. We’re on a mission to redefine the creator economy by empowering creators to connect, share, and earn more efficiently.

In Short

• Own the payments roadmap and strategy for Fanvue, reporting directly to the CEO.
• Treat payments as a growth lever, not a cost centre.
• Drive improvements in success rates, checkout UX, and coverage of local APMs.
• Architect a future-proof, resilient payments infrastructure that supports scale and redundancy.
• Deeply understand our existing stack, the data that sits behind it, and work to push it further forward.
• Drive the conversion rate of global payments, optimising routing, acquirers, retry logic, fallbacks, APMs.
• Handle key relationships across payments with third parties.
• Collaborate closely with Engineering and Product to execute on roadmap priorities.
• Work with the Head of Fraud to proactively identify and manage risk.
• Partner with our CFO to ensure clarity and accuracy around reconciliation and fee tracking.

Requirements

• 5-10+ years in high-scale online payment processing.
• Deep domain expertise in online global payments, including acquirer relationships and regulatory considerations.
• Strong working knowledge of High Risk Payment Processing.
• Strong and capable with Data analysis, notably on all payments KPIs.
• A comprehensive understanding of the underlying technical infrastructure that underpins the European and US payments systems.
• Experience leading small to medium teams in the context of payments.

Benefits

• Named one of The Sunday Times Best Places to Work 2025.
• The opportunity to shape and be a leading figurehead in the Payments strategy of a high-growth platform.
• Competitive salary, equity, and benefits package.
• A role and environment that regards the work on payments as one of the most fundamental to success and growth.
• The chance to work with a talented, mission-driven team dedicated to empowering creators worldwide.
• A culture that values innovation, ownership, transparency, and speed.
• Unlimited holiday.
• Remote working.
• Flexible hours, according to the times you perform best.
• Budget for growth and wellbeing.