Head of Member Enrollment & Billing - Remote

Overview

This role is a key executive position responsible for leading and managing billing and enrollment processes across multiple regions, ensuring operational efficiency, accuracy, and compliance with healthcare regulations.

In Short

• Lead enrollment and billing operations for 28 million members.
• Ensure compliance with healthcare regulations.
• Develop strategic plans for operational efficiency.
• Manage departmental budgets and analyze financial data.
• Foster a culture of excellence and continuous improvement.
• Maintain strong stakeholder relationships and customer satisfaction.
• Oversee key performance indicators related to billing and enrollment.
• Mentor a high-performing team and implement process improvements.
• Stay informed on industry trends and identify growth opportunities.
• Ensure timely processing of enrollment applications and claims.

Requirements

• Bachelor's Degree in business administration or related field required.
• Master's Degree in a related field preferred.
• 10+ years of healthcare operations experience required.
• Previous experience managing staff required.
• Extensive experience in health insurance enrollment and billing operations required.
• Experience with healthcare billing systems preferred.

Benefits

• Competitive pay and comprehensive benefits package.
• Health insurance and 401K plans.
• Tuition reimbursement and paid time off.
• Flexible work schedules including remote options.