Office Associate II - Remote

Overview

The Office Associate II position provides essential administrative support within the Department of Health and Human Services, specifically in the Child Support Office. This role is critical for processing legal documents, managing correspondence, and assisting clients.

In Short

• Full-time position, Monday to Friday, 8 AM to 5 PM.
• Located in Augusta, Maine with potential for partial telework.
• Responsibilities include processing legal documents and customer service.
• Requires strong communication and organizational skills.
• Involves managing office correspondence and scheduling.
• Must demonstrate competency in modern office practices.
• Pre-employment screening required.
• Benefits include health insurance, retirement plan, and paid leave.
• Occasional travel may be necessary.
• Supports the mission of promoting health and welfare in Maine.

Requirements

• Training or experience in office and administrative support.
• Ability to apply knowledge of office practices to complex tasks.
• Strong decision-making skills regarding processes and information.
• Proficient in Microsoft Office applications (Outlook, Excel, Word).
• Excellent written and verbal communication skills.
• Customer service-oriented with teamwork capability.
• Experience in data entry and document management.
• Ability to handle sensitive and confidential information.
• Detail-oriented with strong organizational skills.
• Must pass a criminal history record check.

Benefits

• 13 paid holidays and 12 days of sick leave annually.
• Health insurance coverage with significant employer contribution.
• 100% coverage of employee-only dental premiums.
• Retirement plan contributions by the State.
• Paid parental leave for new parents.
• Competitive benefits package covering wellness aspects.
• Opportunities for professional growth and skill development.
• Inclusive workplace culture promoting diversity.
• Supportive of employees' health and wellbeing.
• Accommodations provided for individuals with disabilities.