Customer Service Lead - Remote

Overview

An overview paragraph about the job

In Short

• Help build the future of sports betting at a fast-growing startup.
• Elevate the customer experience on a social sportsbook.
• Own customer service while collaborating with the operations team.
• Work with the sportsbook and compliance teams to ensure smooth operations.
• Participate in rotational weekend work for key sporting events.
• Be part of a Malta-based team with a flexible remote work setup.
• Engage in a hands-on, high-impact role.
• Join a tight-knit and fast-moving seed-backed team.
• Contribute to transforming the sports betting scene.
• Participate in a structured interview process.

Requirements

• Experience in customer service or operations.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Passion for sports.
• Team-oriented mindset.
• Flexibility to work weekends as needed.
• Experience in the betting or gaming industry is a plus.
• Problem-solving skills.
• Willingness to learn and grow with the company.
• Strong organizational skills.

Benefits

• Opportunity to work in a rapidly growing startup.
• Flexible work arrangements with remote options.
• Engaging and dynamic work environment.
• Chance to shape the future of sports betting.
• Team-building activities and a close-knit culture.
• Competitive salary and potential for growth.
• Supportive management team.
• Access to industry-leading tools and technologies.
• Involvement in exciting projects.
• Work with passionate individuals in the sports industry.