Virtual Medical Receptionist - Med Spa - Remote

Overview

We are seeking a polished, professional, and patient-focused Virtual Medical Receptionist to support a growing medical practice. This role is ideal for someone who thrives in a patient-centered environment and is passionate about delivering an exceptional customer experience through warm, professional, and detail-oriented communication.

In Short

• Manage inbound and outbound patient communication with a professional, warm, and patient-focused approach.
• Schedule appointments, follow-ups, reappointments, and manage provider calendars efficiently.
• Send appointment confirmations, reminders, and handle cancellations or rescheduling requests.
• Support patient intake and onboarding processes, including updating patient records and documentation.
• Maintain organized patient files, communication logs, and administrative workflows.
• Provide exceptional customer service while ensuring accurate and timely coordination of patient needs.

Requirements

• Experience in concierge medicine, wellness clinics, cosmetic practices, or Med Spa-style environments is a must.

Benefits

• Opportunity to work in a patient-centered environment.
• Engage with a growing medical practice.